Elphame Privacy Policy

1. Who We Are

Elphame is currently operated by an individual (not yet a registered legal entity) and is in beta. We may update our structure in the future. If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@elphame.com

2. Age Restriction

Elphame is intended for individuals who are at least 18 years old. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from someone under 18, please contact us so we can delete it.

3. Information We Collect

4. How We Use Your Information

We use the collected information to:

• Provide and Maintain the Service:
  • Process your searches and "rabbit hole" journeys.
  • Facilitate any optional user account features.
• Compliance & Protection:
  • Enforce our Terms of Service.
  • Prevent fraud, address security or technical issues.
  • Protect our rights or the rights of others.

5. Data Sharing & Disclosure

• Third-Party Service Providers:
  • AI Services: We share your prompts (queries) with our third-party AI provider(s) strictly to generate or assist with content.
  • Analytics: We use Google Analytics, which may process certain usage data.
  • No Selling of Data: We do not sell or rent your personal information to third parties for marketing purposes.
• Legal Compliance: We may disclose your information if required by law, or in response to a valid legal request, or to protect the safety, rights, or property of Elphame or others.
• Business Changes: If Elphame transitions into a registered entity or undergoes an acquisition, merger, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a notice on our website if such a transfer occurs.

6. International Data Transfers

• Our servers are located in the United States. If you reside outside the U.S., your information may be transferred to and processed in the U.S. or other countries where our service providers operate.
• GDPR: If you are an EU/EEA resident, please note that we rely on lawful mechanisms (such as Standard Contractual Clauses) for transferring your data internationally. By using Elphame, you consent to the transfer of your data to the U.S.
• CCPA: If you are a California resident, you may have certain privacy rights under California law, as described below.

7. Your Rights & Choices

• Account Deletion:
  • You can delete your account at any time. Once deleted, your personal data (including stored journeys) will be removed from our servers.
  • If you have additional deletion requests (e.g., specific journeys or notes), you can delete them yourself or contact us at hello@elphame.com.
• Access & Correction:
  • You may request access to or correction of the personal information we hold about you by contacting us.
  • We do not commit to a specific timeframe but will handle requests as promptly as feasible.
• Opt-Out of Marketing:
  • You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in our emails or by contacting us.
• Cookies:
  • Most browsers allow you to refuse cookies or delete them. However, doing so may affect certain features of the Service.
• Additional Rights (GDPR, CCPA, etc.):
  • Depending on your location, you may have additional data protection rights. Contact us at hello@elphame.com if you have questions about your specific rights.

8. Data Retention & Security

• Retention Period:
  • We retain your data only as long as needed to provide our services or until you delete your account, whichever comes first.
  • We reserve the right to keep certain information if necessary to comply with legal obligations or protect our rights.
• Security Measures:
  • We use encryption and secure protocols (e.g., HTTPS) to protect your information in transit.
  • User journeys are stored in an encrypted form on our servers.
  • Despite our safeguards, no security system is completely foolproof. You use Elphame at your own risk.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top indicates when the latest changes were made. If we make significant changes, we will notify you by posting a prominent notice on our website or by emailing you. Your continued use of Elphame after any updates signifies your acceptance of the revised Policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: hello@elphame.com